Privacy Policy

This privacy statement was last updated on May 16, 2021.

In this privacy statement, we explain what we do with the data we obtain about you via truely.life. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation.

 

That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;

  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;

  • we first request your explicit consent to process your personal data in cases requiring your consent;

  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;

  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us: truely.wanderlust@gmail.com.

1. Purpose, Data & Period of Data Retention

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

When you leave a comment under one of our articles, send us an enquiry via email or make a purchase in our store, we also collect personally identifiable information including

  • name

  • email

  • password

  • communications

  • payment details (including credit card information)

  • comments

  • feedback

  • product reviews

  • recommendations

  • personal profile

We retain this data until the service is terminated or the website has been optimised based on data and feedback given. 

2. Data Collection Process

When you leave a comment under one of our articles, send us an enquiry via email, make a purchase in our store or conduct any other kind of transaction on our website, we collect the personal information you give us such as your name, address, payment details and email address. Your personal information will be used for the specific reasons stated below only.

3. Reason for Data Collection

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

4. Data Storage

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. Communication

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have concluded a data Processing Agreement with Google.Google may not use the data for any other Google services.The inclusion of full IP addresses is blocked by us.

6. Consent 

If you don’t want us to process your data anymore, please send us mail to: truely.wanderlust@gmail.com.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at truely.wanderlust@gmail.com.

7. Updates & Modifications of Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.